Refunds Policy


Richmond Records will provide a credit or exchange for products in original sale condition on presentation of the original Richmond Records sales receipt. Faulty items can be exchanged or replaced only. A refund will only be given if the product is not what you purchased or if the item is faulty and cannot be replaced.

  • Delivery and handling charges are not refundable unless as a result of our error.
  • No returns are to be sent without contacting Richmond Records first.

Once agreement to return an item is given by Richmond Records, all returns are to be sent to:

Richmond Records
161 Windsor St
Richmond NSW 2753
Ph: +61245781251